Marketing Automation: The Right Message. The Right Time

Mobile Hero

In this episode of Cup of Joe, Joe sits down with Sara Bracho, Manager of Marketing Automation, to explore how automation is fundamentally transforming the senior living customer journey.

Many communities fall into the trap of using automation just to blast more emails. Instead, Joe and Sara dive into how to build a thoughtful strategy that delivers the right message at exactly the right time. Tune in to discover how your community can bridge the gap between marketing and sales, leverage AI for smarter personalization, and ultimately create deeper, more meaningful experiences for prospective residents and their families.

The Growth Partner You’ve Been Waiting For.

We approach your marketing strategy with a unique blend of heart and expertise, because at Citizen, we are:

Your Business Partners

We are a dedicated extension of your team – no ticketing systems, just text us! We are real humans who answer the phone, brainstorm with you, and care about your community as much as you do.

Performance-Driven Marketers

We are a team of specialists who live and breathe marketing. You need results, and we deliver. We look past vanity metrics to focus on what actually matters: driving move-ins that fill your community.

Senior Living Experts

As experts in senior living, we speak your language and understand the emotional journey of your residents and their families – as well as the logistical elements and best practices that help you succeed.  

Starting a new partnership shouldn’t feel like a chore. Our onboarding process is clear, personalized, and built around your schedule, so you can stop stressing and start seeing results.

We Get To
Know You

We dive deep into your market, data, and community culture to uncover exactly what’s holding your occupancy back.

Our Partners

Further
ActiveDemand
HQ by CareWork
Hubspot
Eldermark
opinion
Threshold
roobrik by aline

Elevate Your Marketing With Us

Go from marketing without results to industry-leading occupancy.

Stop choosing between a partner who cares and a partner who delivers.

Join the 400+ communities who have stopped starving for support and started growing with Citizen.

Let’s fuel your growth, together.

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